Incident Management

Take command of potential uncertainties

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Overview

Operational risk management for most businesses today is much broader than losses, insurance and claims. The goal is to manage any facet of risk that threatens a company’s ability to achieve its strategic objectives. Incident management plays a key role in driving superior results.

In order to protect your people, operations and community, you must adopt a fully integrated enterprise-level operational risk solution, perfect your business process execution and repeat those best practices across the enterprise. Improving your incident management program reduces the likelihood of major events and operational losses while increasing worker and process safety performance.

Discover the smart way to reduce risk

Incident Management is an integral part of the Sphera Operational Risk Solution. Our solution helps you capture, track, investigate, report and analyze incidents and near-miss events, and also control operational risks, improve safety performance and sustain learning. We provide insight into the repeatable organizational behaviors and leading key performance indicators (KPIs) that drive superior results.

The Sphera Incident Management solution helps you to:

  • Increase worker and process safety performance
  • Assign, notify, track and report on corrective and preventative actions and avoid repeat incidents
  • Comply efficiently with regulatory requirements, guidelines and reporting
  • Manage investigations end to end
  • Prioritize and track actions needed to resolve high-exposure risks
  • Implement practical, actionable leading metrics in each key area to drive line manager / leadership behavior

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